Privacy Policy

Last Updated: February 16, 2026

FlowPotato ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered retail operations platform and related services.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, company name, job title, and password when you create an account.
  • Business Data: Inventory data, sales data, purchase orders, and other operational data you upload or connect to our platform.
  • Payment Information: Billing address and payment details (processed by third-party payment processors).
  • Communications: Information you provide when contacting us for support or inquiries.

Information Collected Automatically

  • Usage Data: Pages visited, features used, actions taken, and time spent on the platform.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Generate AI-powered insights, forecasts, and recommendations for your business
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activities
  • Comply with legal obligations

3. AI Processing

Our platform uses artificial intelligence to analyze your business data and provide insights, forecasts, and recommendations. Your data may be processed by AI systems to:

  • Generate demand forecasts and inventory recommendations
  • Identify trends, anomalies, and opportunities
  • Create automated reports and action briefs
  • Power our AI chat assistant

Important: AI outputs are probabilistic and advisory in nature. We do not make automated decisions with significant legal or financial effects without human review. You maintain full control over business decisions based on AI recommendations.

4. Data Sharing

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing).
  • Business Partners: With your consent, to provide integrated services.
  • Legal Compliance: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal data.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. You may request deletion of your data by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@flowpotato.ai.

8. Cookies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our platform.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: